Automate Your Business With AI

Privacy Policy — Ouron Last Updated: March 22, 2026 This Privacy Policy explains how Ouron (“we”, “us”, “our”) collects, uses, processes, and protects information when you use our services, website, and platform (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 1. Information We Collect We may collect the following types of information: 1.1 Account Information Name, email address, and login credentials Business name and related profile information 1.2 Usage Data Interactions with the platform Feature usage and activity logs System performance and diagnostic data 1.3 Communication Data Messages sent and received through connected messaging platforms (e.g., WhatsApp) Customer interaction content processed by the system 1.4 Technical Data IP address Browser type and device information Log files and timestamps 2. How We Use Information We use collected information to: Provide and operate the Service Process and deliver messages and automation workflows Improve system performance and user experience Monitor usage, detect abuse, and enforce limits Provide customer support and troubleshooting Comply with legal obligations 3. AI and Data Processing Our Service uses artificial intelligence to process and generate responses. You acknowledge that: Data you provide (including messages) may be processed by AI systems AI processing may involve third-party providers Outputs are generated automatically based on input data We do not guarantee the accuracy or completeness of AI-generated outputs. 4. Third-Party Services We integrate with third-party services (including messaging providers and infrastructure providers). Your data may be processed by such third parties solely for the purpose of providing the Service. These providers may include, but are not limited to: Messaging platforms (e.g., WhatsApp APIs) Cloud hosting and infrastructure providers AI and machine learning service providers We are not responsible for the privacy practices of third-party services. 5. Data Ownership You retain ownership of your business data. However, by using the Service, you grant us the right to: Process your data to provide the Service Store and analyze data for system functionality Use anonymized and aggregated data for analytics, improvement, and product development We do not sell personally identifiable customer data. 6. Data Retention We retain data only as long as necessary to: Provide the Service Comply with legal obligations Resolve disputes and enforce agreements We may retain anonymized or aggregated data for longer periods. 7. Data Security We implement reasonable technical and organizational measures to protect your data. However, you acknowledge that: No system is completely secure We cannot guarantee absolute security of data transmitted over the internet 8. User Responsibilities You are responsible for: Ensuring you have the right to process and use customer data Complying with applicable data protection and privacy laws Informing your customers about data usage where required 9. International Use The Service may be used globally. By using the Service, you acknowledge that your data may be processed and stored in different jurisdictions. 10. Your Rights Depending on your jurisdiction, you may have rights to: Access your data Request correction or deletion Object to certain processing activities Requests may be submitted through the platform. 11. Changes to This Policy We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the updated policy. 12. Contact For inquiries regarding this Privacy Policy, please contact us through the platform or official communication channels provided within the Service. By using Ouron, you acknowledge that you have read and understood this Privacy Policy.

Terms of Service (EULA) — Ouron Last Updated: March 22, 2026 Welcome to Ouron (“we”, “us”, “our”). By accessing or using Ouron’s services, website, and software platform (the “Service”), you (“User”, “you”, or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use the Service. 1. Nature of Service Ouron provides a software platform that enables automation of customer communications, order handling, and business workflows using artificial intelligence and integrations with third-party messaging platforms. Ouron is a tool provider only and does not operate, manage, or control any user’s business, communications, transactions, or services. 2. User Responsibility You are solely responsible for: All communications sent via the Service All business decisions, pricing, and services offered All orders, transactions, and fulfillment Compliance with applicable laws and regulations Ensuring accuracy of information provided to customers Ouron does not verify, validate, or guarantee the correctness of any outputs generated by the Service. 3. AI and Automation Disclaimer The Service may generate automated responses using artificial intelligence. You acknowledge and agree that: AI-generated content may be inaccurate, incomplete, delayed, or inappropriate AI outputs are provided for convenience only You are solely responsible for reviewing, approving, and verifying all automated outputs Ouron shall not be liable for any damages resulting from reliance on AI-generated responses. 4. Third-Party Services The Service integrates with third-party platforms (including but not limited to messaging providers such as WhatsApp and related APIs). You acknowledge that: We are not affiliated with or endorsed by Meta, WhatsApp, or any third-party provider Message delivery, availability, and performance depend on third-party systems We do not guarantee uptime, delivery, or reliability of third-party services Any issues caused by third-party platforms are outside Ouron’s control. 5. Billing, Usage, and Payments The Service may include subscription-based pricing and/or usage-based billing. You agree that: You are responsible for all usage incurred under your account Additional fees may apply for usage beyond plan limits (“overage”) All payments are final and non-refundable unless required by law Failure of payment methods does not waive your obligation to pay We reserve the right to suspend or limit service access for unpaid balances or excessive usage. 6. Trial Access Trial access may be provided with limited functionality or usage. We reserve the right to: Modify or terminate trials at any time Restrict features or usage during trial Require payment information to continue service No guarantees are made regarding availability or duration of trial features. 7. Acceptable Use You agree NOT to use the Service for: Spam, abuse, or unsolicited communications Illegal, fraudulent, or deceptive activities Harassment, hate speech, or harmful conduct Circumventing system limits or exploiting vulnerabilities We reserve the right to suspend or terminate accounts violating these rules. 8. Data Usage and Privacy You retain ownership of your business data. However, you grant us the right to: Process data to provide and improve the Service Use anonymized and aggregated data for analytics, optimization, and product development We do not sell personally identifiable customer data. 9. Service Availability The Service is provided on an “as is” and “as available” basis. We do not guarantee: Continuous availability Error-free operation Immediate response times We may modify, suspend, or discontinue any part of the Service at any time without liability. 10. Limitation of Liability To the maximum extent permitted by law: Ouron shall not be liable for any: Indirect, incidental, or consequential damages Loss of profits, revenue, business, or customers Data loss or communication failures Errors caused by AI or automation Actions taken by users based on Service outputs Our total liability shall not exceed the amount paid by you in the preceding 30 days. 11. Indemnification You agree to indemnify and hold harmless Ouron, its owners, and affiliates from any claims, damages, losses, or liabilities arising from: Your use of the Service Your business operations Your communications with customers Your violation of these Terms 12. Account Access and Administration We may access accounts for: Technical support Maintenance Security and fraud prevention Such access is limited, controlled, and logged. We do not assume responsibility for user operations. 13. Termination We reserve the right to suspend or terminate access at our discretion, including for: Violation of Terms Non-payment Abuse of system resources Upon termination, access to the Service may be revoked without liability. 14. Modifications We may update these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms. 15. Governing Law These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Indonesia. 16. Contact For inquiries regarding these Terms, please contact us through the platform or official communication channels provided within the Service. By using Ouron, you acknowledge that you have read, understood, and agreed to these Terms.